Cancellation & Return:

We trust you and respect your decision. The cancellation and return policies at www.sivakasibijili.in is in place to offer maximum convenience to the customers. We know there might be a situation to cancel your order. You can call or whatsapp us at +91 7845378340 or email to [email protected]

Here is the refund breakup detail:

Cancellation :

Stage	Line	Refund %
Stage I	Order Made & We packed	90%
Stage II	Order Made & We have put the parcel on transportation	60%
Stage III	Order Made & Parcel reached your city	50%

Returning :

Type	Line	Refund %
Type I	Received your parcel in a damaged condition	10%
Type II	Received your parcel and the crackers are not in good quality	50%
Type III	Received your parcel with mismatching quantity or brand of crackers (After inspection we will confirm)	0%

Returning of the crackers under anytype needs an image and video proof to be sent to +91 78453 78340 through whatsapp or email at [email protected]
On all the categories of “returning”, you are required to send back the parcel to our Sivakasi address at your own cost to get refunded.
For the cancellation and/or returning of order, the refund will be credited in your account with 15 working days. After the diwali celebration is over.
We request you not to accept any parcel in a damaged condition. We are working hard to make our transportation system to deliver every order in a good condition.
All our packages are water, scratch proof & sanitized.
We are not responsible for any address or phone number mistake at your end. We try to deliver your parcel with two attempts, and if you are not reachable in both attempts, the parcel will be sent back to Sivakasi and no refund will be processed.